If you don't see your carrier listed in our dropdown menu, your carrier may not be compatible with WorkAlertz. With some phones (prepaid phones in particular) it may be clear who the carrier is. In this case, there's a website that may help you identify your phone's carrier. Visit https://www.carrierlookup.com/
If you're still having difficulties, please contact us at (877) 225-9675 to see if we can help you with this issue.